For more than a decade, Aikon Distribution has been one of the largest distributors of joinery in Europe. Working with customers not only from Europe, but also from all corners of the world, we understand very well that providing top-quality customer service in their native language is a key element that builds a positive image for our company.
Customer service in their native language
At Aikon Distribution, we place great emphasis on making customer service as accessible as possible to our customers. We offer multiple channels of contact through which we provide assistance in the language of the customer's choice. The availability of a chat with a salesperson, a contact form, a telephone or video call, an email service or even a conversation via social media - allow customers to choose the communication that is most convenient and effective for them.
At Aikon Distribution we speak many languages
We are well aware of the importance of speaking multiple languages. In addition to adapting the language version of our website by translating content and product descriptions, we also provide customer service in four, actually five languages - English, German, French, Italian and Polish.
In this way, we provide our customers with sales support that does not require them to know another language or reach for a translator. We easily provide assistance at every stage of his purchase with our company.
Salespeople talking to customers on the phone
We know our customers' habits
Our salespeople have worked and lived for many years in the country they are currently trading in. As a result, they are very familiar with the habits of their customers - whether these are the result of their culture, customs or the rules of their society. They know their preferences in terms of the way they are contacted, their specific expectations in terms of the time or day of their shopping transactions. This, in turn, means that they can be helpful when shopping, but not pushy in their contact.
We encourage you to contact our salesteam.